Orkin’s Triple Guarantee

Man in Orkin uniform with kneepads and holster

2×24 Response Guarantee

When you see a pest, you need service right away – 365 days a year. Orkin makes it easy with a direct priority line to our national customer service department and to your local branch. We’ll respond to your request within 2 hours and if needed have someone on-site at your facility within 24 hours – guaranteed.

Reimbursement Guarantee*

Should your company be fined by a regulatory agency due solely to a pest infestation, Orkin will reimburse you for the amount of those fines that are paid.

360° Satisfaction Guarantee

With Orkin, your satisfaction is guaranteed on all sides with three unique
60-day guarantees.

  • 60 days complimentary service if you’re not satisfied with the way we begin our service After you choose Orkin, we provide a 60-day guarantee of our service. If you’re not satisfied after the first 60 days, we reimburse you in full.
  • 60 days complimentary service if you’re not satisfied at any time thereafter
    At any time, if you are not completely satisfied with results of your regularly scheduled service, Orkin will provide complimentary service for up to 60 days until you’re satisfied.
  • 60 days complimentary service by another provider if you’re still not satisfied If you are still dissatisfied after 60 days of Orkin’s complimentary service and you wish to cancel our service, we will pay for the first 60 days of regular service by another provider of your choice.

*See agreement for details.