Customer Reporting System
Orkin’s proprietary customer reporting system provides all the pest management information you need, when you need it. Captured by a hand-held device from bar codes placed on the pest management devices and at strategic locations throughout your facility, data is stored and managed in a central database for easy, online access to pertinent information such as:
- Structural, storage and sanitation issues
- Services performed
- Pesticide usage log
- Pest activity and trends
By helping your Orkin Commercial Pest Specialist analyze pest data faster and see trends more quickly, the application also helps identify areas for targeted treatment with detailed documentation, addressing pest problems before they become widespread.
Orkin Quality Assurance
We back our service with Orkin’s Quality Assurance program (as seen in the American Society for Quality’s Quality Progress magazine), which assures your pest management service meets Orkin’s high-quality standards – and your own. One of the most important elements of an Integrated Pest Management (IPM) program is comprehensive documentation. We document all services provided by Orkin Commercial Pest Specialists, operations management, support staff and Quality Assurance professionals.
ISO 9001:2008 Certified Corporate Quality Assurance
Orkin employs a National Quality Systems Team, which utilizes an ISO 9001:2008 certified audit process to ensure proper documented procedures are followed. Close monitoring by the ISO Certification Process reinforces Orkin’s documented quality management processes and strict regulatory compliance.
The value of our service is measured by your complete satisfaction. Choosing Orkin is a statement that your quality standards are high and that you demand nothing but the very best service from your suppliers. Your satisfaction is our promise